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RetailAI® Protect

RetailAI® Protect provides state-of-the-art AI for loss prevention at self-checkout and staffed lanes. Leveraging product recognition, the system accurately identifies and stops common scan errors as they happen – including mis-scans and ticket-switching – while helping to protect customer privacy. The system offers industry-leading accuracy while being massively scalable for effectively unlimited SKUs and stores.

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RetailAI® Cabinet

RetailAI® Cabinet enables practical autonomous shopping in a similar format to a vending machine, but with significantly less cost and a far better customer experience. By embedding product recognition within the cabinet, a retail “store” can be anywhere; including office lobbies, hotels, malls, and beyond. The system is easy to operate and maintain, with rich analytics and a self-serve new SKU ingestion process.

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RetailAI® Fresh

RetailAI® Fresh solves for the time-consuming and error-prone experience that grocery store customers today struggle with when weighing fresh products on a self-serve scale. This solution retrofits traditional scales, enabling recognition of fresh products automatically – even while bagged – significantly reducing mis-click shrink, staff assists, and long queues. SKUs are self-learned, enabling large-scale deployment.

Trusted by the World’s Leading Companies



"Malong Technologies: a startup that may change the way we shop."


"Accenture's alliance and investment in Malong Technologies ensures our clients stay ahead of the curve in innovation through AI and intelligent technologies."

Paul Daugherty, Accenture Chief Technology and Innovation Officer


"Malong’s technology comes into play leveraging Deep Neural Network based computer vision methods to classify the items that are scanned and identifying whether or not the correct SKU is registered within the SCO system. It is important to note, as well, that Malong’s model is one of the best performing for this task in the world."

"Microsoft is pleased to welcome Malong to Gold Certified Partner Status," said Dr. Hsiao-Wuen Hon, Microsoft Corporate Vice President, Asia-Pacific R&D Group & Microsoft Research Asia, and a member of Malong's technical advisory board. "As a leader in computer vision for retail, Malong has demonstrated the highest level of technical expertise and customer service. They have earned our confidence as an elite AI product recognition solutions provider."

Dr. Hsiao-Wuen Hon, Corporate Vice President of Microsoft, Chairman of Microsoft’s Asia-Pacific R&D Group, Managing Director of Microsoft Research Asia

"With the Omega 8 platform, we want to create an entrepreneurial atmosphere for technology companies to better understand the entire retail chain, and then help inspire more innovative ideas to accelerate retail digital transformation. With a deep understanding of retail needs, and deep integration of leading AI vision technology, Malong's AI product recognition solution for self-service scales is a strong example of a cross-border innovation. It is a great launch for applying cutting-edge technology to retail and contributing to everyone's daily life."

Charlene Ma, the Director of Innovation (Omega 8), Strategy and Innovation


"Malong makes software teaching computers to differentiate retail products the way a human eye would."

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The Science
Behind the Solutions

Malong Research is committed to advancing the state-of-the-art in computer vision for the future of our products, and our industry.

Visit the Malong Research Page

Learn more about our research areas, publications, open source, open data, open models, and news.